LEGAL REFERENCE

How We Protect Your Account & Data

Your privacy is the foundation of how we operate. We've built tes hoki around Indonesia's payment ecosystem — DANA, OVO, GoPay and QRIS — with encryption and data...

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tes hoki How We Protect Your Account & Data

Our Privacy Commitment to You

tes hoki collects and processes personal information — your name, contact details, payment methods and account activity — solely to deliver your casino, sportsbook and slot lobby experience in supported Indonesian regions. We do not sell your data. All payment information linked to DANA, OVO, GoPay and QRIS transactions is encrypted, tokenized and held in compliance with local financial regulations. Your account

is yours; we keep it private, secure and accessible only to you. We store data only as long as your account remains active or as required by applicable law. If you request deletion, we will remove your personal information within the timeframe specified by local jurisdiction.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions & Support

Privacy Email Contact our data protection team at [email protected] for...
In-App Support Open your account and message our support team...
Legal & Compliance For formal data subject requests (access, rectification, deletion)...
PLATFORM TRUST SIGNALS

Why Our Privacy Posture Matters

Data Minimization

We collect only what's needed to run your account and process your DANA, OVO, GoPay and QRIS payments. No tracking...

Encryption Standard

All personal data and payment details travel over TLS 1.3 connections. Your account credentials are hashed; we never store plaintext...

Third-Party Audit

Our privacy and security practices are reviewed annually by independent auditors to verify compliance with regional data protection standards and...

Vendor Transparency

Any third parties we work with — payment processors, analytics firms, hosting providers — are bound by written data-processing agreements...

Incident Response

If a security incident affects your account or personal data, we notify you within 24 hours and provide clear steps...

Policy Updates

Changes to this privacy policy are published here and via email notification to your registered address. Material updates require explicit...

Privacy Consistency Across tes hoki

Casino Tables & SlotsSame encryption, same payment data protection, same audit standards whether you're on the live dealer tables, slot lobby or sportsbook.
Mobile & DesktopPrivacy controls work identically on your phone and computer. Session security, data access and deletion requests follow the same process across all devices.
Payment RailsDANA, OVO, GoPay and QRIS transactions all flow through the same tokenized payment layer. No method gets weaker encryption or looser data handling than another.
Account ClosureWhen you close your account, personal data is anonymized or deleted within 30 days. Your transaction history may be retained for audit compliance, but is de-identified.
Promo & CommunicationMarketing emails and in-app notifications respect your preferences. Opt out of promotional content at any time via your account settings without affecting account functionality.
Dispute & RefundIf you dispute a DANA, OVO, GoPay or QRIS transaction, your refund request is processed without sharing unnecessary personal data with payment partners.
Cookies & TrackingWe use session cookies for security and functional cookies to remember your lobby preferences. No third-party tracking cookies or persistent identifiers across external sites.
SERVICE CONTEXT

What Privacy Looks Like Here

01
Account Lockdown Two-factor authentication is built in. Your login, password reset and payment authorization all require a second verification step tied to your phone or email.
02
Payment Tokenization Your DANA, OVO, GoPay and QRIS details are tokenized at entry. We never store your full payment credentials on our servers; they live in a secure vault managed by certified processors.
03
Data Download Request a complete copy of your account data — personal info, transaction history, game activity — in a machine-readable format from your settings menu anytime.
04
Session Timeout Idle sessions expire after 15 minutes on mobile, 30 minutes on desktop. Automatic logout protects you if you leave your device unattended; you'll need to log back in to resume.
05
Fraud Monitoring Our systems flag unusual login patterns, rapid withdrawals and mismatched payment sources. If suspicious activity is detected, we contact you immediately and may temporarily restrict transactions.
06
Deletion Rights Exercise your right to be forgotten. Submit a deletion request and all personal data is removed within 30 days, except records required for financial audit or law enforcement purposes.

Privacy Questions Answered

We delete all personal data within 30 days of account closure. Transaction records may be retained for up to seven years to comply with financial auditing rules, but are fully de-identified and not linked to your identity.

No. All payment credentials are tokenized and stored in a PCI-DSS-certified vault managed by our payment processor. We never see or store your full card number, bank account or e-wallet login details.

We do not sell or share your personal information with any third party for marketing, advertising or any purpose outside operating your account. Third parties we work with are bound by strict data-processing agreements.

We notify you within 24 hours of confirming a breach that affects your account or personal information. We provide clear guidance on securing your account, monitoring your payment methods and exercising your legal rights.

Log into your account, navigate to Settings > Privacy & Data, and select 'Download My Data'. We'll compile your personal information and transaction history into a file delivered to your registered email within seven days.

No. We use only session and functional cookies to keep you logged in and remember your lobby preferences. We do not place tracking cookies or sell data to ad networks or external tracking services.

We comply with applicable data protection regulations in supported Indonesian regions. Our privacy practices align with international standards for payment security, financial confidentiality and personal data protection.